Built Not Born Podcast · 12 December 2025
Mr & Mrs in Business Christmas Special | Meet Our Newest Team Partner Alicia - Episode 41
Chris and Helen welcome Alicia to the podcast for a festive conversation about joining the team, being natural on camera, honest business reflection, family life and what they are building towards in 2026.
Episode guide
About this episode
This Christmas special brings a new voice into the Mr & Mrs in Business studio as Chris and Helen introduce Alicia, one of the newest people joining the team. It is the first time they have brought a member of staff onto the podcast, giving the episode a behind-the-scenes feel as they talk about why Alicia's experience made sense for the role and how they are thinking differently about partnerships and sector focus across the businesses.
Alicia talks through a varied career that started with professional dance and modelling before moving into the legal sector, where she progressed from administration into paralegal and conveyancing work, including new build. She later moved into sales at a football club and explains why the flexibility and family fit of her new role mattered. Chris and Helen connect that experience to their plans for Two Krakens, particularly around professional services, while Helen focuses on manufacturing and Chris on IT.
The conversation also explores what it takes to feel natural in front of a camera. Alicia describes how quickly the cameras can fade into the background when the discussion is genuine, while Chris and Helen explain why they prefer unscripted podcasting and why, in most cases, they do not keep a technician in the room. Their view is that the pauses, mistakes and unpolished moments often make a conversation feel more human rather than less professional.
As the episode moves into its Christmas theme, the three share family traditions, favourite festive food and films, parenting mishaps and the reality that nobody has everything perfectly organised. That leads back into one of the recurring ideas behind the podcast: business owners can look successful from the outside while still dealing with difficult days, uncertainty and ordinary life behind the scenes.
The final part of the episode turns towards reflection and 2026. Chris talks about gaining more clarity around the direction of the businesses, Helen reflects on becoming more confident dealing with difficult situations, and Alicia describes taking the new role as an important step for herself after years of putting family first. They also revisit an action log Chris and Helen used to record more than 120 changes made over a year, a simple way of making progress visible when day-to-day improvements are easy to forget.
They close with a sense of momentum around the year ahead. New team members, clearer processes, stronger partnerships and a more defined plan for Two Krakens are all part of the picture, with the Christmas break giving them a rare opportunity to reflect, plan and return ready to put those ideas into practice.
Key takeaways
What you'll learn
- Natural podcast conversations can become much easier once people stop focusing on the cameras and concentrate on the person in front of them.
- Chris and Helen explain how they are shaping team responsibilities around individual strengths and the sectors each person understands best.
- Alicia shares how her career has moved through dance, modelling, the legal sector and football club sales before joining the team.
- End-of-year reflection can make progress easier to see, especially when small operational improvements are logged throughout the year rather than forgotten.
- The team is heading into 2026 focused on clearer processes, new relationships, team development and a more defined direction for Two Krakens.
Questions from this episode
Frequently asked questions
Who is Alicia in this episode?
Alicia is a new member of the team who joins Chris and Helen for the Christmas special. She shares a background spanning professional dance and modelling, legal work including paralegal and conveyancing roles, and sales at a football club before joining the business.
What do Chris, Helen and Alicia say about being natural on camera?
They argue that a relaxed, unscripted conversation makes it easier to forget the cameras are there. Alicia says she stopped focusing on them once the conversation started, while Chris and Helen explain that they usually avoid having a technician in the room so people can settle into the discussion.
How do Chris and Helen review progress at the end of the year?
They use the Christmas period as a time to reflect on what worked, what did not and what needs to change next. Chris also describes an action log they previously used to record small and large business improvements throughout the year, helping them see how much progress had accumulated.
What are they planning for 2026?
The episode points to new team members, clearer processes, stronger sector relationships and a more defined direction for Two Krakens. Chris, Helen and Alicia all describe the new year as a chance to turn the planning already happening behind the scenes into action.