Patrick Healy

About Patrick Healy

Founder story & expertise

Patrick Healy is a business owner at Patchwork Flooring, a flooring company working across commercial and domestic projects. In this conversation, Patrick explains how he and his wife divide responsibilities across the business and family life, with clear ownership of areas such as finance, operations and social media becoming increasingly important as the company grows. He also discusses the commercial realities of flooring, including long payment terms, the role of a physical showroom, planned expansion through show vans, the difference between low-cost and properly specified work, and why trust matters when customers cannot easily judge product quality for themselves. Patrick's wider business lessons centre on delegation, customer service and learning to step back from day-to-day operations. He describes moving away from trying to solve every problem himself, giving his team clearer responsibility and making time to work on the future of the business rather than only operating it.