Callum Haynes

About Callum Haynes

Founder story & expertise

Callum Haynes is Sales Director at Talbot's Law. In the episode, he explains that he is responsible for many of the firm's key contacts and much of its new business. Having spent around 18 years with Talbot's at the time of recording, Callum has seen the firm grow from a much smaller regional practice into a business with 19 offices and around 600 staff. His contribution to the conversation focuses on sales, customer relationships, repeat business, brand reputation, recruitment and the challenge of building awareness in new locations. He also discusses the importance of an open culture where ideas can be tested, mistakes can be addressed quickly and staff are encouraged to think like owners through Talbot's employee-owned structure.